Contact information

Last updated: 07/12/2025

At Starlockblade, operated by Buyerette Limited, we are committed to providing clear and accessible contact information so you can reach us whenever you need assistance. This policy explains how customers can get in touch with our support team.

How to Contact Us
Email Support

📧 Email: support@starlockblade.co.uk

We aim to respond to all customer emails within 24–48 business hours.

Customer Service Hours

🕒 Hours: 9:00 AM – 5:00 PM (GMT/BST)
📅 Days: Monday – Friday

Messages received outside these hours will be answered on the next business day.

Mailing Address

📍 Business Address:
Buyerette Limited
128 City Road
London, England
EC1V 2NX
United Kingdom

Please note: This mailing address is for correspondence only and is not a physical retail location.

Order & Account Support

For faster support regarding orders, tracking, or account issues, please include the following in your message:

Your full name

Order number

The email used during checkout

This helps us assist you more quickly.

Business Inquiries

For wholesale, partnerships, or media inquiries, please use the same support email:
📧 support@starlockblade.co.uk

Updates to This Policy

We may update this Contact Information Policy as needed. Any changes will be posted on this page with an updated “Last updated” date.